Privacy Policy

Last Updated: June 2026

Labels & Co respects your privacy and is committed to handling your personal information responsibly. This policy explains what we collect, how we use it, and your rights under Canadian law.

1. Who This Applies To

This Privacy Policy applies to all visitors and customers of labelsco.ca and our physical store at Heartland Town Centre, Mississauga, Ontario.

2. Information We Collect

We may collect your name, email address, phone number, and shipping or billing address when you place an order or contact us. We also collect payment information, processed securely through our payment provider. We gather browsing data including IP address, device type, and pages visited through cookies and analytics tools. If you contact us via email, WhatsApp, or phone, we retain that correspondence.

3. How We Use Your Information

We use your information to process and fulfil your orders and to communicate about order status, delays, or issues. We may send you promotional emails or updates if you have opted in, and you can unsubscribe at any time. We also use data to improve our website, analyse traffic, and meet legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted service providers such as payment processors, shipping carriers, and email platforms, strictly to fulfil orders or improve our services. All third parties are required to handle your data securely and in compliance with applicable Canadian law.

5. Cookies

We use cookies to improve your browsing experience, remember preferences, and collect anonymised analytics. You can manage or disable cookies through your browser settings. Some features of the site may not function correctly if cookies are disabled.

6. Data Security

We use SSL encryption for all transactions on labelsco.ca and take reasonable technical and organisational measures to protect your data. No online transmission is completely risk-free, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfil orders, resolve disputes, or comply with legal requirements.

8. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and withdraw consent for non-essential uses. To exercise any of these rights, contact us at marketing@labelsco.ca.

9. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised date. Continued use of our site after changes are posted means you accept the updated policy.

11. Contact

marketing@labelsco.ca +1-(905)-712-9544 5985 Rodeo Dr, Unit 8A, Mississauga, ON L5R 3V6, Canada